Introduction & Policy Purpose
Welcome to 77bec. We understand that sharing personal information on an online platform can feel uncertain. This Privacy Policy was created to put those concerns to rest. In this document, we clearly outline what information 77bec collects, why we collect it, how long we retain it, and what rights you have over your data.
This Privacy Policy is a transparent agreement between you and 77bec. By using the 77bec website or app, you are considered to have agreed to this policy. It may take a few minutes to read, but it is worth doing in your own interest.
Please Note
Whenever 77bec updates this Privacy Policy, the "Last Updated" date on this page will change. For significant changes, an email notification may also be sent.
What information we collect
77bec only collects information that is necessary to provide you with our services and keep your account secure. No unnecessary data is ever collected.
Information Provided Directly by You
| Data Type | Example | Why We Need It |
|---|---|---|
| Identity Information | Name, date of birth, gender | Age Verification & KYC |
| Contact Information | Email, phone number | Account Verification & Support |
| Payment Information | Mobile Banking Number | Deposits & Withdrawals |
| Identity Document | NID/Passport scan | Full KYC Verification |
| Address | Current Address | Legal Compliance |
Automatically Collected Information
When you use 77bec, certain information is collected automatically. This includes:
- IP address and device type
- Browser & Operating System Information
- Logs of your session time, pages visited, and activity
- Cookies & Session Data (see Section 7 for details)
- Gaming History & Transaction Records
What we do not collect
77bec does not store your bank account or card numbers. Payment information is processed exclusively through secure payment gateways.
Purpose of Data Use
77bec uses your information only for the specific purposes listed below. It is never used for anything beyond these:
- Account management: To create, verify, and maintain your profile.
- Service Delivery: For processing gaming, deposits, withdrawals, and bonuses.
- Security Assurance: To prevent fraud and unlawful activity.
- Legal compliance: To comply with AML (Anti-Money Laundering) and KYC regulations.
- Customer Service: To resolve your issues and provide support.
- Product Development: For analytics to improve your platform experience.
- Promotional Communications: For sending offers and bonus information with your consent only.
77bec never uses your personal information for advertising purposes or sells it to third parties. This is our firm commitment.
Data Sharing & Disclosure Policy
The most important part of 77bec's Privacy Policy is who we share your data with. We believe in being fully transparent on this.
Limited Data Sharing
In certain circumstances, 77bec may share your information with third parties:
- Payment Processors: To process transactions through payment gateways such as bKash, Nagad, and Rocket.
- Technology Partners: Server, cybersecurity, and analytics service providers — all bound by confidentiality agreements.
- Legal authorities: Upon receipt of a valid court order or directive from a regulatory authority.
- Fraud Prevention: In specific cases to assist with criminal investigations.
What We Never Do
77bec never sells or transfers your information to advertising networks, data brokers, or marketing companies. This goes against our core principles.
Data Retention Period
77bec does not retain your data indefinitely. A specific retention period is defined for each type of information:
- Account information: for the duration the account is active and up to 5 years after closure.
- Transaction records: 5–7 years, as required by law.
- KYC documents: up to 5 years after verification is complete.
- Gaming logs: retained for up to 3 years for dispute resolution purposes.
- Marketing consent remains active until you withdraw it.
Once the designated retention period expires, your data is securely deleted or anonymized.
Your Rights Over Your Information
77bec believes you own your data. That's why we give you the following rights:
Right to Access Your Data
You have the right to know what information 77bec holds about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information at any time.
Right to Erasure
You may request deletion of any data that falls outside our legal retention obligations.
Right to Restrict Processing
You may request that we stop using your data for specific purposes.
Right to Data Portability
You can request a copy of your data in a convenient format.
Right to Opt Out of Marketing
You have the full right to opt out of promotional communications at any time.
To exercise any of the rights above, contact our support team. We are required to respond to your request within 30 days.
Cookie Policy
77bec's website and app use cookies. Cookies are small text files stored in your browser that help improve your experience on the site.
Types of cookies we use
- Essential cookies: For maintaining login sessions and site security — the site cannot function without these.
- Functionality Cookies: To remember your language preferences and settings.
- Analytics Cookies: To understand which parts of the site are used most — all data is fully anonymized.
- Security Cookies: To detect fraudulent login attempts.
You can disable cookies through your browser settings, though some site functionality may become limited as a result.
Protection of Minor Users
77bec strictly prohibits accounts for anyone under 18. We do not knowingly collect information from minors.
If we receive information indicating that a user is under 18, the account will be closed immediately and all collected data will be deleted.
For parents
If your child has accidentally created an account on 77bec, please notify our support team immediately. We will act quickly.
Security Measures
77bec uses industry-leading security measures to protect your information. The core components of our security framework are:
- 256-bit SSL/TLS encryption — on all data transfers
- Multi-Factor Authentication (MFA) Feature
- Regular Security Audits & Penetration Testing
- 24/7 Cyber Threat Monitoring
- Database Encryption & Access Logging
- Secure Cloud Infrastructure & Regular Backups
Please keep in mind — no one can guarantee 100% security on the internet. We do everything we can, but keeping your password safe is equally important.
Policy Changes & Contact
77bec may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised. For significant changes, a notification may be sent to your registered email.
If you continue using 77bec after any policy changes, you will be considered to have accepted the updated terms. We recommend checking this page regularly.
For any questions or concerns regarding our Privacy Policy, please reach out to our support team. We typically respond within 24-48 hours.
Contact Address
For any privacy-related requests or complaints, please contact our support team at: [email protected]